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Used to use them quite regularly, but am not quite sure why I bothered. The drivers don't seem to have a clue about how to get around Nottingham and more often than not take you on a route that ends up adding 2 or 3 pounds more than the fare should be! On occasions where I have pointed out that he could go another, quicker, shorter route, the drivers have typically shrugged it off and said "I'm the one driving" or something similar. Yes, you may be driving, but I'm paying you to do so, so you better take me on the route I want you to take.

I will never use the company again after a particular driver who happens to live close to me verbally assaulted me with numerous threats and foul language because I parked in front of his house since there was nowhere else for me to park my car. Shocking behaviour by anyone's standards, but by someone who deals with the public and is constantly advertising their business, it's downright disgraceful.

I reported the driver and he was supposedly given a warning, but I'm not so sure.   16-05-14
Tags: abuse, poor service


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