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I am absolutely disgraced by this taxi company. On New Year's Eve I prebooked and paid for two taxis for them to be charged cash by the taxi driver on the night. This refund could've been given easily and with no fuss if it wasn't for the rubbish customer service I have received!! After a week of trying to get through to numerous people who clearly had no idea...I finally got through to the manager who was happy to help and put a refund through. This never came through and one week later I am STILL trying to get through to the manager! Absolutely ridiculous.

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