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Yellow Cars Nottingham

Yellow Cars Nottingham

1 4  Reviews


Minicabs in Nottingham - Bridgford
8 Pavilion Road, Bridgford, Nottingham, Nottinghamshire, NG2 5FG
+44 (0) 115 981 8181

Yellows cars provide a 24hr minicab service.
Tags: Inefficient and Rude




Yellow Cars Nottingham Reviews


Have used this company for a number of years but sadly let down this eveing. Ordered a taxi via my mboile and duly received confirmatin of booking via text. Somewhat surprised that some 45 mins later still no sign of taxit. Called number again to be told taxi had been outside waiting for some 10 mins and had since left. Informed office that usually receive a text message with information to mobile that car is outside waiting and this had not been the case this evening. Will not repeat business again with the company.  

Rating  1

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Always in past used yellow cars and only used these but have many times tolerated rude service over the phone when booking . Today rang to book taxi for 6 people and the woman on phone was not even bothered to ask me how many if us it was ? She was just rushing to ask rudely what time I wanted taxi for?? I said well I also need to let her know that we are actually 6 people (5 kids and 1 adult ) . I asked if either 6 seater taxi could be arranged and she just answere abruotly d that was difficult because they all booked up . I tben ssked if thrte is any 6 seater abailable a bit kater becsuse i did not mind waiting . Then she he kex it and told me abruptly that it would be 45 min waiting. Which I of course would be ok with. It was actual her abrupt way I did not like a d that I had to ask all the time for things . She did not actually say that there was a 6 seater but it would be a bit wait - No what she said was no 6 seater available !! ! I hsd to ssk if thrre wss abislabke a bit later and then she looked and told me 45 min wait . She just did not seem bothered. This is how they treat a loyal regular customer !! No more yellow cars for me in future !!   

Rating  1

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Driver wanted to go the longer way and argued when I asked him to go the shorter way. Became ill mannered and rude and twice resorted to expletive name calling. Reported to manager who was most unhelpful. Wrote twice to each director but neither had the courtesy to acknowledge let alone reply. Speaks volumes about its ethos! Would never use them again or recommend.  

Rating  1

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Took half an hour to arrive when assured that a taxi would arrive in approximately 10 minutes. When the taxi arrived, they waited for less than a minute outside my house before driving off and leaving me. When I then called Yellow Cars to tell the operator this, he was extremely rude, while telling me that the driver had refused to take me, and that I should contact another taxi company. I will never use Yellow cars again and would not recommend them.   
Tags: Inefficient and Rude

Rating  1

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