No, Palmers aren't cheap. In fact, we threw a lot of money their way. But we're delighted with our bathroom, now it's finished.
We had useful and friendly help with design and choosing fittings (which must come from products they sell), and this included a home visit and two showroom visits, as well as many emails - always promptly answered.
But there are two massive reasons we're so glad we went to Palmers.
Firstly, there's the seamless project management. Once we'd emptied the old bathroom and cleared a space in the garage to store new fittings, we didn't have to worry about a thing - everything and everyone arrived just at the right time, including the skip, the fittings and the appropriate workers. And the different tradespeople worked with each other perfectly too.
Secondly, there's Mick and his team. I don't know how good the other fitters, who didn't come to us, are; but the experience we had with Mick and the others who worked in our bathroom must be the best experience we've ever had with tradespeople in our house. They were friendly, polite, as clean as could be hoped for, punctual, covid-safe, and extremely skilled at their trades. No corners were cut. The finish we were left with exceeded expectations. Mick also came back to help us when we had a few questions after the install was finished.
Is there anything that could have made our Palmers experience even better? Maybe a little more information about the products we were getting (such as the shelving layout of the vanity unit) would have been useful. And Palmers don't do painting, so after they'd put up new plasterboard and skimmed it, it was left to us to paint it (although it was carefully timed for the weekend between the two weeks of work). It would have been brilliant if we didn't have to do that either.
The tradespeople left the bathroom quite clean, and we even got a voucher for a free professional clean to use additionally.
We did pay a lot, but for us it was worth it in terms of stress removal and the great new bathroom we now have.
25-11-21
Tags:
bathroom
