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I absolutely agree with previous reviews. Its comforting to know I'm not on my own. I have had the same poor experience with customer service and with processing my order. The company take your money, when you order online, and tell you there are two left. Then they leave you for three weeks without an item and without a delivery date. You cannot get through to the store, they literally don't answer the phone. I am unable to visit the shop due to work and am left with trying to call. I'm on my 66th attempt! Absolutely dreadful service and poor customer care. I agree, Fernwood need to source their school uniform elsewhere. Thank goodness only one more year to go1

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