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I have just sent a parcel from NZ to England it was a couple of jumpers for my 96 year old father and a babies rug for my Sister new grandson I am deeply upset that my sister got a letter saying its going to cost 69 pounds to have the parcel delivered because of import duties and VAT. I had already paid over $50 in NZ plus insurance to see that the parcel delivered because of this cost I have told my Sister to let them send it back event though my Dad wont get his new Jumpers and my Sisters baby wont get her rug. I am absolutely disgusted I have been in NZ 34 years and sent loads of the same type of mail but the first time this has happened I advise others to take this into consideration please

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