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I went in to have my feet done paid 36 pounds booked the appointment in 4 days in advance got a call from the store a day before to confirm if I was going to attend the appointment I said yes but the lady did not inform me that the foot bathing chair was broken and so was the hard skin foot sander was not also working in arrived for my appointment and was told that the chair was broken and dose not swing over the bowl properly when I was seated in the chair I had to sit on a angle leaning my feet in to the bowl it was awful experience and pain full then ready to have skin removed I asked the lady to please use the sander so it can be smooth finish she said that the sander was broken I was extremely shocked that why was I not informed yesterday when the lady asked if I was coming to the appointment when I went to pay at the desk I was charged full price of 36 pounds but the experience I had was awful at the place won't be going there again

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