Avoid like the plague. I gave this one star simply because I can't give it a zero rating.
Parked here for 2 days well 1.5 days and paid £15 a day for the privilege, being a woman traveling alone and returning to the vehicle on a sunday night in December.
I returned to my car with the exact money to pay for the parking (£30)
The first machine had a notice stuck on it stating cash only, except it did not accept my £10 note. Pressed the 'assistance' button and was told there was another machine at the exit. Loaded the car and drove to the exit. The machine took my payment except for £1 which it would not accept. I pressed the assistance button and effectively the woman at the other end said I had to keep trying or find another method of payment, which I didn't have on me. She then suggested I find someone else to swap the coin with, 9.30pm on a sunday night in December at the 'quiet' end of town? The machine then automatically gave me the other 19 coins back (but not the note)
I held the coin up to the cctv camera to show that I had it and was not just trying to get my £30 parking cheaper but was trying to pay. Nothing happened until I made to call the police (on the non emergency number) as I was being held against my will.
As I was calling the police my ticket was validated and I was able to leave. It had taken a good 20 minutes for this whole situation to play out.
The whole situation seems surreal when written down but in reality it was frightening and very distressing and could have potentially led to some not so nice circumstances.
Avoid this car park if only for the huge charges and the complete lack of concern for safety, customer services and protocols.
15-12-14
