Icon Hair & Beauty Nottingham Reviews
Very rushed job and no great care given.
An overpriced hair cut and a mediocre experience.
My hair wasn't rinsed properly. It was sticky and greasy on top of my head and my scalp was very itchy. I lost a lot of hair the fallowing day when rewashed at home.
I've asked to cut my ends and asked for the straight so the endings are the same length. I'm not satisfied with my haircut. Left side is not matching right and all the bits are different length. Hairstylist didn't even bother to straighten my hair to check if my hair are cut right.
I phoned the hair salon to complain and I was ignored. I was told that I am not eligible for a refund and that the lady that cut my hair is not available to speak with me. When I asked about the salon manager I was told that he/she is not around and that I need to wait or speak to lady that cut my hair. To be perfectly honest I won't come back to have my hair fixed there. I also made it clear that I didn't call to get the refund but to express my dissatisfaction with the service
29-01-18
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I can't recommend this salon highly enough.
I turned to them after I had an awful cut/straightening treatment at another salon. Marie worked miracles on my hair, she listened patiently, mopped up my tears and I left with hair I could live with. It is still a work in progress but I still can't believe what Marie managed to achieve with what little hair I had left.
From making the initial call, where the receptionist thanked me for putting my trust in Icon, to arriving at the salon where I received a hug and reassurance that "It would all be ok", the whole experience was fantastic.
If you are looking for a hairdresser in Nottingham, I don't think you could do any better than Icon.
21-09-12
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